CS
Caldene S

1 reviews | Active since Aug 2012

19 Aug 2021, 11:45

Horrif service

Horrific service!!! For 3 weeks now I have been sending my documentarion to get back panel fixed. Last week got an sms, wrong amount and panelbeater. Everyday I email them...nothing! 4 times now I had to resend everything in, cause this is the only reply to send my docs. This is past frustrating now...when you phone in..nobody can help you. Its pathetic!!

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Replies (1)
The Unlimited
The Unlimited's reply19 Aug 2021, 13:11
Official
 Hi Caldene, 
 
 Thank you for notifying us of how horrific your claiming experience with us has been. Three weeks is quite a long time to wait for your claim to be assessed or finalized, and we're wholeheartedly sorry for this. We'd like the opportunity to investigate this matter and assist you efficiently. A member from our auto claims team will contact you today to assist you.