CS
Caldene S
1 reviews | Active since Aug 2012
19 Aug 2021, 11:45
Horrif service
Horrific service!!! For 3 weeks now I have been sending my documentarion to get back panel fixed. Last week got an sms, wrong amount and panelbeater. Everyday I email them...nothing! 4 times now I had to resend everything in, cause this is the only reply to send my docs. This is past frustrating now...when you phone in..nobody can help you. Its pathetic!!
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Replies (1)The Unlimited's replyOfficial
19 Aug 2021, 13:11 Hi Caldene,
Thank you for notifying us of how horrific your claiming experience with us has been. Three weeks is quite a long time to wait for your claim to be assessed or finalized, and we're wholeheartedly sorry for this. We'd like the opportunity to investigate this matter and assist you efficiently. A member from our auto claims team will contact you today to assist you.
Thank you for notifying us of how horrific your claiming experience with us has been. Three weeks is quite a long time to wait for your claim to be assessed or finalized, and we're wholeheartedly sorry for this. We'd like the opportunity to investigate this matter and assist you efficiently. A member from our auto claims team will contact you today to assist you.
The Unlimited's reply19 Aug 2021, 13:11
Official
Hi Caldene,
Thank you for notifying us of how horrific your claiming experience with us has been. Three weeks is quite a long time to wait for your claim to be assessed or finalized, and we're wholeheartedly sorry for this. We'd like the opportunity to investigate this matter and assist you efficiently. A member from our auto claims team will contact you today to assist you.
Thank you for notifying us of how horrific your claiming experience with us has been. Three weeks is quite a long time to wait for your claim to be assessed or finalized, and we're wholeheartedly sorry for this. We'd like the opportunity to investigate this matter and assist you efficiently. A member from our auto claims team will contact you today to assist you.
