ET
Edre T

1 reviews | Active since Feb 2020

08 Apr 2024, 12:21

horrible services, and *****ing money

i will never do business with these *****ing people. They take money from one's bank without you ever approving the debit order. When i asked them about it they have the answer that i have had an policy with them for longer then a year, how it has been paid i will never know as i did not make ANY payments to them,yet they ***** from ant account with out approval.

0
Replies (4)
The Unlimited
The Unlimited's reply08 Apr 2024, 12:50
Official
Hi Edre. We’re so sorry for the experience you've had with us and for any frustration this has caused. Please note that you don’t have an active policy with us. You had a Priority4U cover, however, it was cancelled on 25/11/2022. 
The Unlimited
The Unlimited's reply08 Apr 2024, 12:51
Official
Hi Edre. We’re so sorry for the experience you've had with us and for any frustration this has caused. Please note that you don’t have an active policy with us. You had a Priority4U cover, however, it was cancelled on 25/11/2022. 
ET
Edre T's update08 Apr 2024, 13:04
Reviewer Update
ok so here is the Policy number that your staff is saying i have had for over a year TU***0-3. I was told to mail your complaint department only to see that that will take another 15 days before i should get a response. WONDERFULL to know it takes you 5 seconds to take money and 15 Days to see if i will MABYE be helped in this matter.
The Unlimited
The Unlimited's reply08 Apr 2024, 14:14
Official
Hi Edre.

We're unable to retrieve any policy details using the customer number you provided. Please double check it and send us the correct information so that we can investigate the matter.