BF
Busiswa F
1 reviews | Active since Oct 2019
26 Jan 2026, 11:57
Horrible service ever🤮🤮🤮
This week it’s my 3rd week with the claim, I’ve been calling them ever since and they are failing to finalise the claim. At first the waiting period of the claim was 24-48hrs and when I called again they’ve said their 24hrs only counts the 8hrs of the business day excluding weekends. But I’m still waiting even now. Instead they will ask for additional documentation even so, I’m the one who does the following up and they just keep quiet.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
26 Jan 2026, 12:04Hi Busiswa,
Thanks for bringing this matter to our attention. We're here to help and make this right for you. We'll have one of our team members contact you within 24-48 working hours.
Thanks for bringing this matter to our attention. We're here to help and make this right for you. We'll have one of our team members contact you within 24-48 working hours.
The Unlimited's reply26 Jan 2026, 12:04
Official
Hi Busiswa,
Thanks for bringing this matter to our attention. We're here to help and make this right for you. We'll have one of our team members contact you within 24-48 working hours.
Thanks for bringing this matter to our attention. We're here to help and make this right for you. We'll have one of our team members contact you within 24-48 working hours.
BF
Busiswa F's updateReviewer Update
26 Jan 2026, 17:56Well...that call i guess will take place next week according to how you calculate your 24-48hrs. Coz one your consultant explained to me how you calculate it. You only calculate the 8hrs of your employee working hours each day to sum up 24-48hrs for clients waiting period.
BF
Busiswa F's update26 Jan 2026, 17:56
Reviewer Update
Well...that call i guess will take place next week according to how you calculate your 24-48hrs. Coz one your consultant explained to me how you calculate it. You only calculate the 8hrs of your employee working hours each day to sum up 24-48hrs for clients waiting period.
The Unlimited's replyOfficial
26 Jan 2026, 17:59Hi Busiswa,
We understand your frustration and appreciate your patience. You’ll be contacted within the specified turnaround time.
We understand your frustration and appreciate your patience. You’ll be contacted within the specified turnaround time.
The Unlimited's reply26 Jan 2026, 17:59
Official
Hi Busiswa,
We understand your frustration and appreciate your patience. You’ll be contacted within the specified turnaround time.
We understand your frustration and appreciate your patience. You’ll be contacted within the specified turnaround time.