HORRIBLE SERVICE (Disappointed Customer)

My experience with the Unlimited/Auto Prestige has been an absolute nightmare. DO YOURSELF A FAVOUR AND DON'T TAKE UP ANY FORM OF INSURANCE WITH THEM, UNLESS YOU'RE WILLING TO FLUSH MONEY DOWN THE DRAIN. For two years straight I have been paying my premiums relentlessly, never missed not one payment and have never even claimed that quarterly R 3000.00 for car repairs . About a month ago, I had to change all my tires and unfortunately discovered that one of my rims is bend to the effect that it won't be feasible to put a new tire on, unless it's repaired/straightened. I immediately contacted Unlimited/Auto Prestige and was told to send an mail with all the relevant info, in which I did. A week later, after I received no communication with from them, I then decided to follow up. It was claimed that my e-mail wasn't received due to the size of my e-mail (which was strange as I didn't even receive an error message stating my e-mail size being too large). None-the-less, I resent the e-mail, it was miraculously received this time around (after extensive follow ups, this was confirmed by Christine Maharaj).

A further two weeks go by, I'm still driving around in my spare-wheel (which is dangerous, especially for a young woman particularly in this plight of raping & ******ing of women being experienced).

I'm being passed from pillar to post, Christine Maharaj promised me that a claim takes 24 - 48hrs... It's now taken Unlimited/Auto Prestige been a whopping 503 hrs to process my claim.

I have to follow up on a daily with Christine Maharaj and a Stansil C. No communication is sent through unless I use up more of my money to call and follow up. My e-mails go unanswered.

I honestly just need for them to hold up their end of the deal and pay for my rim. I have never ever made a claim to them, I'm disappointed and defeated in the way they are handling this matter especially since I have never missed a single payment.

Unlimited/Auto Prestige is just a **** there to take your money. Do not, I repeat DO NOT waste your money thinking they will keep their end of the deal. Save your money rather.