MD
Msawenkosi D

1 reviews | Active since Jan 2018

06 Apr 2022, 17:28

Horrible insurance ********

The unlimited - horrible experience, ******** disgused in a form of an insurance company. I specifically required a technical person to explain the terms and conditions for Tyre claim when I was taking the insurance. They deliberately ddnt disclose certain information I was only told about Tyre tread size. When I claim with acceptable Tyre tread I'm told that my front tyres are of different brand. I took this insurance immediately after buying a new Tyre because of pothhole. Even the policy documents were not sent 2 me 😡😡 people should stay far as possible from this insurance

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Replies (2)
The Unlimited
The Unlimited's reply06 Apr 2022, 19:33
Official
 Hi Msawenkosi,





We’re deeply saddened by your review. We’ve worked hard to create a name for ourselves and build a reputation as an honest business. We’d never **** any of our customers or deliberately fail to disclose important information to them. Please note that the terms and conditions of your Auto Supreme-Centriq policy, were shared with you when you joined our family. A specialist from our team will be giving you a call tomorrow morning to go over the outcome of your claim as well as your terms and conditions. 

The Unlimited
The Unlimited's reply07 Apr 2022, 11:07
Official
Hi Musawenkosi,
We trust that you’re having a pleasant morning. We’ve been trying to get in touch with you and unfortunately, we’re failing to get through to you. When you have time to chat, kindly pop us a reply below and we’ll call you back as soon as possible.