FN
Freddie N
1 reviews | Active since Nov 2016
10 Mar 2026, 11:44
Horrible company when claiming
What a horrible lying company. Be careful when dealing or signing up with this **** company. They take you for a ride. Every month I pay so I could claim for my carpets to be repaired. Not once during the claiming process did anyone say they don't cover carpets. The policy says interior. Now suddenly this interior is not covered. I was told it is in my policy but did anyone once stopped ne and say we don't cover it after all the things I went through . They are a **** company when it comes to claims . Be careful . I am not the only person they this is happening to. Their staff also have attitude and no customer service etiquette. Horrible horrible company. Out there to make money .***
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
10 Mar 2026, 11:49Hi Freddie.
We’re sorry you've had a bad experience and we're grateful you've brought it to our attention. Your feedback means a lot to us - it allows us to make things right. Please note that we've logged this matter with the relevant team and they'll be in touch with you.
We’re sorry you've had a bad experience and we're grateful you've brought it to our attention. Your feedback means a lot to us - it allows us to make things right. Please note that we've logged this matter with the relevant team and they'll be in touch with you.
The Unlimited's reply10 Mar 2026, 11:49
Official
Hi Freddie.
We’re sorry you've had a bad experience and we're grateful you've brought it to our attention. Your feedback means a lot to us - it allows us to make things right. Please note that we've logged this matter with the relevant team and they'll be in touch with you.
We’re sorry you've had a bad experience and we're grateful you've brought it to our attention. Your feedback means a lot to us - it allows us to make things right. Please note that we've logged this matter with the relevant team and they'll be in touch with you.
FN
Freddie N's updateReviewer Update
11 Mar 2026, 14:39Exactly what I said 2 days passed and no reply from this horrible company. They just don't care for their customers. All they like to say it is escalated but after that it is exactly like now forget and wait. What the hell do they care. Not even an email or nothing. They just want the money no customer service. Horrible. Looks like the ombudsman is the next step seeing that these ****mers don't care.
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Freddie N's update11 Mar 2026, 14:39
Reviewer Update
Exactly what I said 2 days passed and no reply from this horrible company. They just don't care for their customers. All they like to say it is escalated but after that it is exactly like now forget and wait. What the hell do they care. Not even an email or nothing. They just want the money no customer service. Horrible. Looks like the ombudsman is the next step seeing that these ****mers don't care.
FN
Freddie N's updateReviewer Update
12 Mar 2026, 10:52Very bad . Yet another day passed and still no reply from this ****ming company
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Freddie N's update12 Mar 2026, 10:52
Reviewer Update
Very bad . Yet another day passed and still no reply from this ****ming company