HM
Hlengiwe M

1 reviews | Active since Jan 2023

23 Jul 2024, 13:05

Help us claim

Good day I need help my cousin passed away last week and I'm helping her children to claim so we don't know what to do unlimited promised to come back to us but still nothing

0
Replies (15)
The Unlimited
The Unlimited's reply23 Jul 2024, 13:48
Official
Hi Hlengiwe.

We're sorry to hear about your cousin's passing, please accept our sincere condolences for your loss. Our team is here to help to ensure that you have a swift claims process. A specialist will give you a call today. 
HM
Hlengiwe M's update23 Jul 2024, 13:49
Reviewer Update
Thank you
The Unlimited
The Unlimited's reply23 Jul 2024, 19:03
Official
Hi Hlengiwe.
 
Thanks for taking our call earlier today. It seems that we couldn't complete to register the claim as the call disconnected whilst our customer care consultant was assisting you. When you're available, please send us a message below and we'll reach out to you. Alternatively, contact us on *** tomorrow so we can help.
HM
Hlengiwe M's update23 Jul 2024, 19:18
Reviewer Update
Yes the call disconnected please contact me again
HM
Hlengiwe M's update23 Jul 2024, 20:10
Reviewer Update
Thank you
HM
Hlengiwe M's update24 Jul 2024, 10:26
Reviewer Update
Thank you to the nice lady that helped me open the claim🙏I'm looking forward for the claim department to get in touch with me
The Unlimited
The Unlimited's reply24 Jul 2024, 10:48
Official
Hi Hlengiwe.

Thanks for taking our call and for allowing us to assist you. 
HM
Hlengiwe M's update24 Jul 2024, 16:52
Reviewer Update
Hi we found 2 cards on her belongings the unlimited card and Accicash plus card can you explain to me regarding my claim
The Unlimited
The Unlimited's reply24 Jul 2024, 19:58
Official
Hi Hlengiwe.

The AcciCash Plus is the policy that the main member joined. You will receive feedback regarding the claim in 5 - 7 working days. 
HM
Hlengiwe M's update25 Jul 2024, 06:34
Reviewer Update
Good morning, how long it takes to claim the funeral policy, 3 days already gone and you still talking about 5 to 7 days for feedback, not finalised no people we talking about death here that's not fair
HM
Hlengiwe M's update25 Jul 2024, 12:57
Reviewer Update
Good day I'm still waiting for the claim department to come back to me I hope you not forgotten the children keep on asking if there's any progress thank you
The Unlimited
The Unlimited's reply25 Jul 2024, 13:47
Official
Hi Hlengiwe.

Please note that we don't offer a funeral cover, however, a death cover hence the claim assessment takes  5 - 7 working days.  We will give you a call today. 
HM
Hlengiwe M's update26 Jul 2024, 12:11
Reviewer Update
Good day can the claim department please call me
The Unlimited
The Unlimited's reply26 Jul 2024, 13:16
Official
Hi Hlengiwe.

A claims specialist will give you a call today. 
HM
Hlengiwe M's update26 Jul 2024, 13:17
Reviewer Update
Thank you