TN
Teboho N
1 reviews | Active since Jul 2020
05 Aug 2020, 10:41
Help to sort out the unlimited
The unlimited,the company is bad for business and they have poor customer service,registered a claim with them last year I’m the one doing all the follow ups it’s like this is a joke to them but when it comes to debit date they are the 1st to debit and they miss their debit date,can you guys do something about the company,wish to contact me ***
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
05 Aug 2020, 13:53Hi Teboho, We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. Our claims department will contact you soonest.
The Unlimited's reply05 Aug 2020, 13:53
Official
Hi Teboho, We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. Our claims department will contact you soonest.
TN
Teboho N's updateReviewer Update
05 Aug 2020, 13:57You guys you are not sorry you knew all along the whole month I’ve been making follow ups but u not getting back to me and all the necessary documents I submitted them but still you very very poor in your customer service,you’ve read all my emails but you not doing nothing we are at august but you still quiet,I will hello Peter can deal with you guys
TN
Teboho N's update05 Aug 2020, 13:57
Reviewer Update
You guys you are not sorry you knew all along the whole month I’ve been making follow ups but u not getting back to me and all the necessary documents I submitted them but still you very very poor in your customer service,you’ve read all my emails but you not doing nothing we are at august but you still quiet,I will hello Peter can deal with you guys
The Unlimited's replyOfficial
06 Aug 2020, 15:50Hi Teboho, We’re truly sorry for the claiming experience that you’ve had with us. We’ve been trying to contact you and unfortunately, we’ve reached your voicemail. Your claim has been authorized and an email of confirmation has been sent to you.
The Unlimited's reply06 Aug 2020, 15:50
Official
Hi Teboho, We’re truly sorry for the claiming experience that you’ve had with us. We’ve been trying to contact you and unfortunately, we’ve reached your voicemail. Your claim has been authorized and an email of confirmation has been sent to you.