1 reviews | Active since May 2016

26 Jul 2017, 00:19

Gold diggers

<p>Hi</p> <p> </p> <p><br />I've been sold a policy by The Unlimited ( you're everything) Health Connect company a week ago, it sounded very promising, but the lady on the phone was throwing my details at me and hardly gave me a chance to speak so I ended up taking the policy. 2 days later I received another phone call from them trying to increase my monthly premium and just there I realised they are gold diggers, so I stopped the lady and told her I'm not interested and I want to cancel my policy and she then told me she is not authorised to cancel it. I went and Google to find out how to cancel my policy so I did that before any deductions, and no one rep**** to my email I send them to cancel my policy and they still went through with the deduction. This company just want your money some real Gold diggers. Thanks</p>

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Replies (2)
The Unlimited
The Unlimited's reply26 Jul 2017, 08:49
Official

Hi Zirk, we are shocked at what you have experienced. This is simply not how we operate and it is disappointing that our team did not sort this out for you when you called us. We really want to make this right as fast as possible so we will give you a call this morning. Thanks so much, The Unlimited

The Unlimited
The Unlimited's reply26 Jul 2017, 10:03
Official

Hi Zirk, thanks for chatting to us and once again, we are really sorry that our service to you was so disappointing. We really want to thank you for giving us the opportunity to make this right. Take care, The Unlimited