TM
Tingaza M

1 reviews | Active since Dec 2019

23 Dec 2019, 07:01

Funeral cover not reaching out

My sister has a cover with the group, since 2017. When she tried to claim they said they will send an email. She has been waiting for that email. Mind tou the funeral is this coming Saturday the 28th. She has no money to bury her son. Can you actually contact her as soon as possible, cos she has depression and is stressing over this.

0
Replies (3)
The Unlimited
The Unlimited's reply23 Dec 2019, 09:01
Official
 Hi Tingaza,

 

Our sincere condolences to you on the passing of your nephew. We understand that losing a loved one is not easy and we’d like the opportunity to look in to this matter. Please inbox us your sister’s contact details so that we can assist her urgently. Alternatively, you can email her contact details to ***********. 
The Unlimited
The Unlimited's reply24 Dec 2019, 12:25
Official
 Hi Tingaza, 

 

We have contacted your sister and provided her with the current status of her claim. We will provide her with feedback on Tuesday. 
The Unlimited
The Unlimited's reply30 Dec 2019, 11:31
Official
 Hi Tingaza,   We’ve been trying to contact you and unfortunately, have not been able to reach you. When you are available to talk, please pop us a message below and we will give you a call.