CP
Cheryl P

1 reviews | Active since Nov 2020

14 Dec 2020, 13:24

funeral cover not paid

Hi

Iam still waiting for feedback on my husbands funeral policy. unlimited is really the worse policy ever believe me when i say the same people walking house to house promising you they pay out and you covered for blabla its a lie. We waiting now 4 months for feed back on our policy they just can give u a straight answer to what went wrong why my son was not on the cover even though we give them all his detail. The quick to take their money i have a few family using them as funeral covers ill recommend them to cancel and going the a dissent company not giving problems. But it makes me think they don't even have a office i want me matter to be resolved.

0
Replies (2)
The Unlimited
The Unlimited's reply14 Dec 2020, 16:25
Official
 
Hi Cheryl,
 
 We're sorry to hear about your son's passing, please accept our sincere condolences for your loss. We understand it’s not easy to lose a loved one. We would like the opportunity to investigate this matter. Kindly note that we do have offices around South Africa. A member from our team will be contacting you today to assist you. 
The Unlimited
The Unlimited's reply14 Dec 2020, 17:04
Official
Hi Cheryl,
 
 Kindly note that Mr Van Wyk has been contacted and assisted.