JM
Jessica M

1 reviews | Active since Feb 2024

04 Mar 2024, 21:32

Funeral claim.

It's been 4 weeks since I've submitted all the necessary documents to unlimited insurance policy. There is no feedback or way forward my documents has been under assessment now its march. Ive never been late on payment and this is my first claim. I'm so disappointed that I have to go through this. The funeral was in January now it's March there is still no change.

0
Replies (2)
The Unlimited
The Unlimited's reply05 Mar 2024, 08:30
Official
Hi Jessica.

Thank you for contacting us. We're sorry to hear that you have encountered an issue with your claim. We would like to express our sincere condolences for your loss, and we hope that the good memories you shared with your loved one bring you some comfort during this difficult time. A member of our claims team will be contacting you today to provide assistance.
The Unlimited
The Unlimited's reply05 Mar 2024, 15:15
Official
Hi Jessica.

Thank you for taking our call today and for giving us the opportunity to assist you with your claim.