JM
Juwairiyyah M

1 reviews | Active since Feb 2019

18 Oct 2022, 15:17

Funeral claim

This experience to submit a claim is absolutely daunting. What's worse is that you have to Mourn the death of your loved one by calling in to follow up.. No one has asked me for relevant documentation as yet and it's been a week. I wish they could be as enthusiastic in paying a claim as they are when they take your banking details to sign up.

0
Replies (1)
The Unlimited
The Unlimited's reply18 Oct 2022, 18:50
Official
Hi Juwairiyyah, 

We’re sorry to hear about the passing of your loved one and want to reassure you that we’re investigating your claim. We appreciate that you took our call earlier today and understand that the grief process can be challenging. Our best wishes are with you during this difficult time. A claim specialist will call you with feedback on your claim within the next 24/48 working hours.