UU
Unknown U
1 reviews | Active since Feb 2021
11 Feb 2022, 08:41
Frustrated/dissapointed client of " The Unlimited"
I will not recommend anyone to take out death policy with "the unlimited" they state that they claim will take 7-9 days. submit a claim on the 21 January 2022 still it is at the assessor department since then. this morning call again and its still at the assessor. this is really unacceptable and frustrated. they deduct each month on time
cant think that people still sign up with them until they must submit a claim and learn how they doing things
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The Unlimited's replyOfficial
11 Feb 2022, 11:56Hi Lantecia,
Thank you for taking our call this morning and for allowing us the opportunity to assist you. It’s our duty to always ensure that we make your claims process effortless as well as pain free and it hurts us knowing that we haven’t lived up to your expectations. Please accept our most sincere apology for the claims experience you’ve encountered with us thus far. We’ll provide you with an update on your claim within 24-48 workings hours.
The Unlimited's reply11 Feb 2022, 11:56
Official
Hi Lantecia,
Thank you for taking our call this morning and for allowing us the opportunity to assist you. It’s our duty to always ensure that we make your claims process effortless as well as pain free and it hurts us knowing that we haven’t lived up to your expectations. Please accept our most sincere apology for the claims experience you’ve encountered with us thus far. We’ll provide you with an update on your claim within 24-48 workings hours.