Fruad and ********l deductions

I am highly upset and would like to be refunded. I have sent numerous emails for cancellation of my unlimited as I was on short time and this was already in Jan 2019. I also do not get the airtime as so called it says per sms that it has been loaded. per month they taking off ********ly as I also cancelled it from my bank 164.99 and 194.99 and a 179.98 premium. This needs to be refunded from dec for me otherwise I am going to see a ombudsman. please call me back urgently *** or *** this is fruad. I do not want to be a client of you. my acc no for unlimited HCN329398 and apparently a second one 329399 why I dont know. Please correct immediatly as I had it with this. This is *****ing my money without giving me a service. I cannot speak to another consultant again for this.