RM
Rea M
1 reviews | Active since Jan 2017
28 Apr 2021, 04:32
********** The Unlimited
I cancelled them not even a day after I spoke to one if their consultants telling me to give them a try. And he said he cannot take my money, I can cancel anytime As I read reviews of them on Hello Peter, I called the next day to cancel and still here they took my money. I cannot write a review if I don't rate them, there should be something less than 1 star, I give them -100. Can I open a case if ***** against them cause this is *****.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
28 Apr 2021, 14:27Hi Rea,
Thank you for giving us a few minutes of your time this afternoon. We appreciate you for bringing this matter to our attention and we sincerely apologise as you were debited in error. We understand that after reading some of our reviews a negative picture was painted about us, however, we've got nothing to hide as we obtain feedback from our customers so that we improve our services. The error has been rectified and we assure you that this will not happen again. Your refund will be processed tomorrow and the payment will reflect in your account in 24-48 hours. Once again, thank you for alerting us about this incident as this will help us improve our services.
Thank you for giving us a few minutes of your time this afternoon. We appreciate you for bringing this matter to our attention and we sincerely apologise as you were debited in error. We understand that after reading some of our reviews a negative picture was painted about us, however, we've got nothing to hide as we obtain feedback from our customers so that we improve our services. The error has been rectified and we assure you that this will not happen again. Your refund will be processed tomorrow and the payment will reflect in your account in 24-48 hours. Once again, thank you for alerting us about this incident as this will help us improve our services.
The Unlimited's reply28 Apr 2021, 14:27
Official
Hi Rea,
Thank you for giving us a few minutes of your time this afternoon. We appreciate you for bringing this matter to our attention and we sincerely apologise as you were debited in error. We understand that after reading some of our reviews a negative picture was painted about us, however, we've got nothing to hide as we obtain feedback from our customers so that we improve our services. The error has been rectified and we assure you that this will not happen again. Your refund will be processed tomorrow and the payment will reflect in your account in 24-48 hours. Once again, thank you for alerting us about this incident as this will help us improve our services.
Thank you for giving us a few minutes of your time this afternoon. We appreciate you for bringing this matter to our attention and we sincerely apologise as you were debited in error. We understand that after reading some of our reviews a negative picture was painted about us, however, we've got nothing to hide as we obtain feedback from our customers so that we improve our services. The error has been rectified and we assure you that this will not happen again. Your refund will be processed tomorrow and the payment will reflect in your account in 24-48 hours. Once again, thank you for alerting us about this incident as this will help us improve our services.
RM
Rea M's updateReviewer Update
30 Apr 2021, 07:52Good day,
Thank you for your prompt response, I also received my money back. I do appreciate it.
Thank you for your prompt response, I also received my money back. I do appreciate it.
RM
Rea M's update30 Apr 2021, 07:52
Reviewer Update
Good day,
Thank you for your prompt response, I also received my money back. I do appreciate it.
Thank you for your prompt response, I also received my money back. I do appreciate it.
The Unlimited's replyOfficial
30 Apr 2021, 09:50Hi Rea,
You`re most welcome. We`re happy to hear that you`ve received your refund. Our aim at The Unlimited is to always make sure that our valued customers are happy. We appreciate your patience.
You`re most welcome. We`re happy to hear that you`ve received your refund. Our aim at The Unlimited is to always make sure that our valued customers are happy. We appreciate your patience.
The Unlimited's reply30 Apr 2021, 09:50
Official
Hi Rea,
You`re most welcome. We`re happy to hear that you`ve received your refund. Our aim at The Unlimited is to always make sure that our valued customers are happy. We appreciate your patience.
You`re most welcome. We`re happy to hear that you`ve received your refund. Our aim at The Unlimited is to always make sure that our valued customers are happy. We appreciate your patience.