LZ
Lehlohonolo Z
1 reviews | Active since Apr 2012
02 Mar 2022, 07:51
********** policy and salary deduction
The are ******** and **********, i have a deduction on my persal which i never Authorized. I call and spoke with a lady name Terona and her this policy number LPS***, she checked the policy and got back to me that the policy belongs to Difference Mbhalazi. I reported to her that i do not know who that is, she requested that i write an affidavit stating that i do not have a policy with the unlimited. I did that but now the was a second deduction made on my persal. I am.sick and tired of there ********** who ***** our monies. Please help me expose these *********
Helpful (0)
Replies (6)0
Replies (6)
The Unlimited's replyOfficial
02 Mar 2022, 11:28Hi Lehlohonolo,
Thank you for brining this to our attention. We’re appalled to hear that money was taken from your salary without your consent. Kindly note that we’re an authorised financial service provider (FSP No. 21473) that’s in the business of shifting lives for more than 27 years, therefore we’re not a ****. From the bottom of our hearts we’d like to sincerely apologise for the inconvenience we’ve caused you. A member from our team was trying to contact you this morning and unfortunately, we were unable to reach you. Please pop us a message below when you’re available to speak and we’ll give you a call urgently to investigate this matter.
Thank you for brining this to our attention. We’re appalled to hear that money was taken from your salary without your consent. Kindly note that we’re an authorised financial service provider (FSP No. 21473) that’s in the business of shifting lives for more than 27 years, therefore we’re not a ****. From the bottom of our hearts we’d like to sincerely apologise for the inconvenience we’ve caused you. A member from our team was trying to contact you this morning and unfortunately, we were unable to reach you. Please pop us a message below when you’re available to speak and we’ll give you a call urgently to investigate this matter.
The Unlimited's reply02 Mar 2022, 11:28
Official
Hi Lehlohonolo,
Thank you for brining this to our attention. We’re appalled to hear that money was taken from your salary without your consent. Kindly note that we’re an authorised financial service provider (FSP No. 21473) that’s in the business of shifting lives for more than 27 years, therefore we’re not a ****. From the bottom of our hearts we’d like to sincerely apologise for the inconvenience we’ve caused you. A member from our team was trying to contact you this morning and unfortunately, we were unable to reach you. Please pop us a message below when you’re available to speak and we’ll give you a call urgently to investigate this matter.
Thank you for brining this to our attention. We’re appalled to hear that money was taken from your salary without your consent. Kindly note that we’re an authorised financial service provider (FSP No. 21473) that’s in the business of shifting lives for more than 27 years, therefore we’re not a ****. From the bottom of our hearts we’d like to sincerely apologise for the inconvenience we’ve caused you. A member from our team was trying to contact you this morning and unfortunately, we were unable to reach you. Please pop us a message below when you’re available to speak and we’ll give you a call urgently to investigate this matter.
LZ
Lehlohonolo Z's updateReviewer Update
03 Mar 2022, 07:43Please do call il be waiting for your call. I am not Difference Mbhalazi, i am Lehlohono Zitha. Please make sure this is cancelled before persal closes on the 7th because there will be another deduction if u dont. While at it Please arrange for the two premiums to be refunded otherwise im going the ombudsman, may u can explain to them how u got in my persal and deduct money for the policy that is not even mine
LZ
Lehlohonolo Z's update03 Mar 2022, 07:43
Reviewer Update
Please do call il be waiting for your call. I am not Difference Mbhalazi, i am Lehlohono Zitha. Please make sure this is cancelled before persal closes on the 7th because there will be another deduction if u dont. While at it Please arrange for the two premiums to be refunded otherwise im going the ombudsman, may u can explain to them how u got in my persal and deduct money for the policy that is not even mine
The Unlimited's replyOfficial
03 Mar 2022, 10:14Hi Lehlohonolo,
Thank you for taking our call today and for giving us the opportunity to assist you. Kindly send us the documentation we’ve requested from you so that we’re able to investigate the matter at hand.
Thank you for taking our call today and for giving us the opportunity to assist you. Kindly send us the documentation we’ve requested from you so that we’re able to investigate the matter at hand.
The Unlimited's reply03 Mar 2022, 10:14
Official
Hi Lehlohonolo,
Thank you for taking our call today and for giving us the opportunity to assist you. Kindly send us the documentation we’ve requested from you so that we’re able to investigate the matter at hand.
Thank you for taking our call today and for giving us the opportunity to assist you. Kindly send us the documentation we’ve requested from you so that we’re able to investigate the matter at hand.
LZ
Lehlohonolo Z's updateReviewer Update
03 Mar 2022, 15:21I sent the documents as requested, will wait to see what the next move. Please ensure that it never happens again
LZ
Lehlohonolo Z's update03 Mar 2022, 15:21
Reviewer Update
I sent the documents as requested, will wait to see what the next move. Please ensure that it never happens again
The Unlimited's replyOfficial
03 Mar 2022, 16:04Hi Lehlohonolo,
Thank you for sending us the requested details. We’ll provide you with feedback regarding this matter within 24-48 working hours.
Thank you for sending us the requested details. We’ll provide you with feedback regarding this matter within 24-48 working hours.
The Unlimited's reply03 Mar 2022, 16:04
Official
Hi Lehlohonolo,
Thank you for sending us the requested details. We’ll provide you with feedback regarding this matter within 24-48 working hours.
Thank you for sending us the requested details. We’ll provide you with feedback regarding this matter within 24-48 working hours.
The Unlimited's replyOfficial
04 Mar 2022, 15:57Hi Lehlohonolo,
We trust that you’re having an awesome Friday thus far. Your refund has been processed today and payment will reflect in your account within 24-48 working hours. Once again, we’d like to extended our most sincere apology for the inconvenience we’ve caused you.
We trust that you’re having an awesome Friday thus far. Your refund has been processed today and payment will reflect in your account within 24-48 working hours. Once again, we’d like to extended our most sincere apology for the inconvenience we’ve caused you.
The Unlimited's reply04 Mar 2022, 15:57
Official
Hi Lehlohonolo,
We trust that you’re having an awesome Friday thus far. Your refund has been processed today and payment will reflect in your account within 24-48 working hours. Once again, we’d like to extended our most sincere apology for the inconvenience we’ve caused you.
We trust that you’re having an awesome Friday thus far. Your refund has been processed today and payment will reflect in your account within 24-48 working hours. Once again, we’d like to extended our most sincere apology for the inconvenience we’ve caused you.