********** deductions

I cancelled my membership on27/09/22 their 30 days cooling off period end on 26/10/22 , on the 19/09/22 they called to say my membership is not called I told them thats thier problem not mine as I effectively cancelled mine on the 27/09/22 On the 27/10/22 they deducted R522.00 for login and security I asked them what that is and who gave permission to deduct that as I have no contract with them the went MIA Checking my statement I found out that they have been **********ly deducting this mone for sometime.