BB
Brian B

1 reviews | Active since Aug 2022

26 Aug 2022, 16:50

*****

********** debit orders are back. No policy but funds are being deducted from my account.

0
Replies (2)
The Unlimited
The Unlimited's reply26 Aug 2022, 20:09
Official
Hello Brian, 



Thank you for bringing this matter to our attention. We’re truly concerned hearing that your account is being debited although you don’t have a policy with us. We ask that you allow us the opportunity to look into this matter to find out exactly why this has happened. We’ll get in touch with you first thing Monday morning so that we can get to the bottom of this matter.

The Unlimited
The Unlimited's reply29 Aug 2022, 13:55
Official
Hi Brian, 

Thank you for taking our call today and allowing us the opportunity to give you feedback on this matter. As requested, you can email your bank statement for the month of July and August to *** and we’ll get you sorted with a refund. Once again, we’re sincerely sorry for any trouble that you might’ve experienced as a result of this.