CL
Charl L
1 reviews | Active since Nov 2017
25 Jun 2019, 07:36
*****!!!
I have proof that I cancelled this policy within the first week two months ago. Your company has debited my account! Two months later!! This is *****.
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The Unlimited's replyOfficial
25 Jun 2019, 09:27Hi Charl L,
Thank you for giving us the opportunity to look into this matter. We sincerely apologize for the experience you've had with us. Your policy was cancelled on the 18/04/2019 and this confirmation was SMSed to you. The debit order went off from your account due to a system error and because of this, you will be refunded and the payment will reflect in 24 to 48 working hours. Once again, thank you for bringing this to our attention, as this helps us to improve our service.
Thank you for giving us the opportunity to look into this matter. We sincerely apologize for the experience you've had with us. Your policy was cancelled on the 18/04/2019 and this confirmation was SMSed to you. The debit order went off from your account due to a system error and because of this, you will be refunded and the payment will reflect in 24 to 48 working hours. Once again, thank you for bringing this to our attention, as this helps us to improve our service.
Best regards,
The Unlimited's reply25 Jun 2019, 09:27
Official
Hi Charl L,
Thank you for giving us the opportunity to look into this matter. We sincerely apologize for the experience you've had with us. Your policy was cancelled on the 18/04/2019 and this confirmation was SMSed to you. The debit order went off from your account due to a system error and because of this, you will be refunded and the payment will reflect in 24 to 48 working hours. Once again, thank you for bringing this to our attention, as this helps us to improve our service.
Thank you for giving us the opportunity to look into this matter. We sincerely apologize for the experience you've had with us. Your policy was cancelled on the 18/04/2019 and this confirmation was SMSed to you. The debit order went off from your account due to a system error and because of this, you will be refunded and the payment will reflect in 24 to 48 working hours. Once again, thank you for bringing this to our attention, as this helps us to improve our service.
Best regards,