*****?
Good day, after reviewing my bank statements last month I found that there was a policy which I never purchase.
I worked previously for The Unlimited, and if my memory serves me correct a sale is a sale only after the wrap up was done.
I remember that I spoke to Hendrik Venter, and I told him that he can phone my brother up and I will pay for this, my brother told me that Hendrik did not phone him, and that he declined the policy.
Why without the wrap up being done with me a policy was loaded against my banking details, though I reversed this however I suffered reversed banking charges.
The policy which I reversed was HCN 330823
I have two other active policies, however I think if I can't trust you with my banking details, I should reverse this as well.
I am busy during the day, so leave me either a voice message or keep on trying
Hi Fred,
We're very concerned to hear about your experience with us We will investigate this matter and provide you with feedback tomorrow morning
The Unlimited.
Shifting your life together
Best regards,
Hi Fred,
We're very concerned to hear about your experience with us We will investigate this matter and provide you with feedback tomorrow morning
The Unlimited.
Shifting your life together
Best regards,
Hi Fred,
Thank you for bringing this to our attention. Sometimes we don’t get it right and we use the feedback from our customers to improve our services. We are really sorry that this happened to you and we take full responsibility. We’ve been trying to contact you to make this right unfortunately, we’re unable to get through to you. Please could you let us know when it would be convenient for us to give you a call. We need a copy of your bank statement reflecting the bank changes so we can refund you.
The Unlimited. Shifting your life, together.
Best regards,
Hi Fred,
Thank you for bringing this to our attention. Sometimes we don’t get it right and we use the feedback from our customers to improve our services. We are really sorry that this happened to you and we take full responsibility. We’ve been trying to contact you to make this right unfortunately, we’re unable to get through to you. Please could you let us know when it would be convenient for us to give you a call. We need a copy of your bank statement reflecting the bank changes so we can refund you.
The Unlimited. Shifting your life, together.
Best regards,
Hi Fred,
Thanks for taking our call and giving us the opportunity to resolve this matter. We’re so glad that both you and your brother have decided to keep your policies with us. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited. Shifting your life, together.
Best regards,
Hi Fred,
Thanks for taking our call and giving us the opportunity to resolve this matter. We’re so glad that both you and your brother have decided to keep your policies with us. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited. Shifting your life, together.
Best regards,