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Sindisiwe X
1 reviews | Active since May 2021
21 Feb 2025, 11:46
Field agents are ******
A mandate was added on my account without my approval, when I found out I went on a chat with one of your agent who was not able to help me at all to dance the policy, I have requested for the proof on conversation, the agent refused to provide me with it. If any amount is debited by this company I swear, I will report this to the ombudsman. i want this cancel ASAP
Helpful (0)
Replies (6)0
Replies (6)
The Unlimited's replyOfficial
21 Feb 2025, 11:50Hi Sindisiwe.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call today to assist you with your request.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call today to assist you with your request.
The Unlimited's reply21 Feb 2025, 11:50
Official
Hi Sindisiwe.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call today to assist you with your request.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call today to assist you with your request.
The Unlimited's replyOfficial
21 Feb 2025, 14:25Hi Sindisiwe.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
The Unlimited's reply21 Feb 2025, 14:25
Official
Hi Sindisiwe.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
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Sindisiwe X's updateReviewer Update
21 Feb 2025, 14:41That is a lie, I have true caller, if the number is blocked or comes up as spam it would show on my blocked log, maybe you should check that person who said attempt to contact me call log cause there is no miss call. Since your call center is not in the mood to resolving my matter, please log an official complaint so that I can escalate this. Or send me a cancelation form, not like you have this *****ulent sign recorded, why would you want to record a cancelation or you simply trying yo delay this for my debit to come out.
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Sindisiwe X's update21 Feb 2025, 14:41
Reviewer Update
That is a lie, I have true caller, if the number is blocked or comes up as spam it would show on my blocked log, maybe you should check that person who said attempt to contact me call log cause there is no miss call. Since your call center is not in the mood to resolving my matter, please log an official complaint so that I can escalate this. Or send me a cancelation form, not like you have this *****ulent sign recorded, why would you want to record a cancelation or you simply trying yo delay this for my debit to come out.
The Unlimited's replyOfficial
21 Feb 2025, 14:44Hi Sindisiwe.
We called you twice and our calls were being dropped. We need to speak to you to cancel your policy. Alternatively, send an email to *** so we can cancel your policy.
We called you twice and our calls were being dropped. We need to speak to you to cancel your policy. Alternatively, send an email to *** so we can cancel your policy.
The Unlimited's reply21 Feb 2025, 14:44
Official
Hi Sindisiwe.
We called you twice and our calls were being dropped. We need to speak to you to cancel your policy. Alternatively, send an email to *** so we can cancel your policy.
We called you twice and our calls were being dropped. We need to speak to you to cancel your policy. Alternatively, send an email to *** so we can cancel your policy.
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Sindisiwe X's updateReviewer Update
24 Feb 2025, 10:52You asked me to send an email, its was sent. No reply even today I am waiting for the reply, still nothing.This goes to show how much of a **** this company is.
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Sindisiwe X's update24 Feb 2025, 10:52
Reviewer Update
You asked me to send an email, its was sent. No reply even today I am waiting for the reply, still nothing.This goes to show how much of a **** this company is.
The Unlimited's replyOfficial
24 Feb 2025, 10:56Hi Sindisiwe.
Your email was received and the policy was cancelled on 22/2/2025. Confirmation was sent to you the same day via SMS.
Your email was received and the policy was cancelled on 22/2/2025. Confirmation was sent to you the same day via SMS.
The Unlimited's reply24 Feb 2025, 10:56
Official
Hi Sindisiwe.
Your email was received and the policy was cancelled on 22/2/2025. Confirmation was sent to you the same day via SMS.
Your email was received and the policy was cancelled on 22/2/2025. Confirmation was sent to you the same day via SMS.