E***XTREMELY FURIOUS CLIENT OF "THE UNLIMITED"

Item: The Unlimited
Rating: 1
Author: Mohammed M

I HAVE RECIEVED A CALL FROM MELODY SYMONS FROM THE COMPANY CALLED THE UNLIMITTED AFTER MY FIRST MESSAGE ON HELLO PETER AND THAT WAS AFTER A FEW MONTHS AFTER MY FIRST CLAIM WHICH WAS NOT SEEN TO.

SHE PROMISED ME THAT SHE WOULD ASSIST ME WITH MY CLAIM , SHE THEN ASKED ME FOR THE DOCUMENTS OF MY CAR AND I AM STILL AWAITING ASSISTANCE FROM THE COMPANY SINCE NOVEMBER 13TH 2020. THEY HAVE TAKEN MY MONEY NUMEROUS TIMES AND NOTHING HAS BEEN DONE TO MY CLAIM !!! HERE ARE NO OFFICES WE COULD ASK FOR ASSISTANCE.

IT SEEMS THAT THEY ARE ******** PEOPLE PLEASE BE AWARE OF THE UNLIMITED, THEY COME WITH SWEET TALKS BUT CAUSED MORE DAMAGES. IF I DONT T RECIEVE A CALL BY TOMORROW BEFORE 10:30am 30/11/2020 FOR MISLEADING CUSTOMERS SUCH AS MYSELF I WILL TAKE ACTION AGAINST THIS COMPANY AND THIS IS NOT A THREAT.

MELODY ARE YOU TRAINED TO MISLEAD THE CUSTOMERS??? THE NAME OF THE COMPANY HAS BEEN DRAGGED IN THE GUTTERS. SHAME ON THE COMPANY CALLED THE UNLIMITED.

YET AGAIN, I DO NOT WANT YOUR SLOPPY APPOLOGIES BECAUSE THE UNLIMITED ARE ******** THE PEOPLE.

SHAME ON YOU THE UNLIMITED!!!

Helpful (0)

Replies (2)

The Unlimited's replyOfficial

30 Nov 2020, 12:07

Hi Mohammed,

We're saddened to hear about the unpleasant claiming experience that you've had with us. We totally understand your frustration as this is definitely not the kind of service that we want our customers to receive. We will be investigating your claim urgently and a member from our claims department will contact you today.

The Unlimited's reply30 Nov 2020, 12:07

Official

Hi Mohammed,

The Unlimited's replyOfficial

30 Nov 2020, 19:19

Hi Mohammed,

We would like to send our deepest apologies for the service that you received from us. As explained, your claim has been authorised and this confirmation has been sent to you.

The Unlimited's reply30 Nov 2020, 19:19

Official

Hi Mohammed,

We would like to send our deepest apologies for the service that you received from us. As explained, your claim has been authorised and this confirmation has been sent to you.