CP
Chris P

1 reviews | Active since Dec 2021

13 Dec 2021, 19:50

EXTREMELY DISAPPOINTED

I was called by a sales representative of The Unlimited insurrance company who convince me to take out cover that even repair old scratches and dents after three monthly payments. I was impressed by that and took out insurrance for two cars. After four monthly payments i put in a claim for scratches and dents on both cars. After being told to sent in all my details and photos of the damage and to get two quotes for each car, i was told that both claims were declined because of one scratch that was to deep and paint that peel off. The other car had interior damage that was bigger than their specifications. I was very disappointed and send them an email to request them to pay back my premiums. They did not even bothered to reply on my email, i honestly feel as if i was ****med, would not recomend them to anyone.

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Replies (1)
The Unlimited
The Unlimited's reply14 Dec 2021, 08:38
Official
Hi Chris, 

Thank you so much for raising this matter with us. We're so hurt to hear that your journey with us didn't end well and we'd like the opportunity to investigate this matter. Here at The Unlimited we believe in providing excellent customer service so we're definitely not pleased to hear that your experience was the complete opposite. Please rest assured that we're not a **** but a financial service provider that's been in business for the past 27 years. A member from our team will contact you today and assist you with this matter.