Expecting a call urgently!

I have joined this Heli Rescue Plus plan a while back, (cant remember exact date), possible a year ago sometime.I joined because I was told that I would receive a voucher for a free dvd or 2 every month whilst being covered on their accident emergency plan.I then found out when I tried to redeem the vouchers that I must actually purchase first then I get a dvd free.I was very upset by this LIE.<br> I called to cancel and was transferred to a consultant who spoke me dizzy convincing me to stay on the plan.<br> I eventually gave in.I called again 23 Feb 2015 to cancel it again once and for all as my husband and I decided this really was not worth it for us.I again was put through to a lady who I just knew was going to try to convince me to stay again, I told her I don't have airtime to waste answering questions and wanted to cancel now.<br> She said okay it is cancelled. I asked her if this was final and she said yes.<br> On the 24th Feb I received a sms notification that an amount of R109.99 has been deducted from my account.<br> The Unlimited did this without my consent and to my new account number which I didn't even give them as my old acc had been closed!! Is this not *****???!!