CM
Cindy M
1 reviews | Active since Jul 2022
04 Nov 2022, 14:56
EXHAUSTING, IN CONSTANT BREACH OF THEIR OWN Ts & Cs
The Debit order Saga continues! I cancelled my policy with The Unlimited in August 2022 but I'm still being debited. I'm forced to constantly call in to get the funds reversed and everytime I'm promised that my details have been removed so I won't be debited anymore. New month comes along then BOOM another unauthorized debit order deduction once again!
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The Unlimited's replyOfficial
04 Nov 2022, 16:51Hi Cindy,
Thank you for contacting us. We’re truly sorry for trouble we’ve caused again. We take full accountability as the ball was dropped on our end. Our IT team is working very hard to make sure that the debit order stop going off your account. We sincerely ask for your patience during this time.
The Unlimited's reply04 Nov 2022, 16:51
Official
Hi Cindy,
Thank you for contacting us. We’re truly sorry for trouble we’ve caused again. We take full accountability as the ball was dropped on our end. Our IT team is working very hard to make sure that the debit order stop going off your account. We sincerely ask for your patience during this time.