EB
Estelle B

1 reviews | Active since Jan 2015

20 Apr 2015, 12:49

Excellent service and support

I called The Unlimited : Heli Rescue Plus on Saturday as my daughter was in respiratory distress. Jabu answered my call confirmed my details and said he will call me back. He called me within 1-2 min and connected me to the ambulance service for directions. I was then multitasking to get things together to leave to go to the hospital. Within 5 min the ambulance arrived, Martin & assistant, polite, efficient, experienced, competent, sympathetic and concerned. Off we go to the hospital in the ambulance. 4 min from my home my cellphone rings, confirmation that the ambulance arrived, I thanked the caller for following up and told her we are on our way. Approximately 3 minutes, maybe less my cellphone rings again, this time it is Jabu from The Unlimited, confirming all is in order and I thanked him and told him that we are at the hospital.<br> <br> I could not have made a better choice in signing up for this service, maybe I should look at the other services too.

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Replies (1)
The Unlimited
The Unlimited's reply20 Apr 2015, 14:43
Official
Hello benjamin#1,

Thanks so much for letting us know that you were very happy with our great service and that Jabu really stood out for you. We know that you have gone through a difficult time with your daughter, so we really appreciate that you have taken the time to let us know that Jabu was there for you. At The Unlimited, our customers are everything so we will be sure to pass along your kind words as it is great to know that we were able to make a difference in your life. We hope that your daughter is feeling better and on the road to full recovery. Love, The Unlimited