MM
Malehlohonolo M

1 reviews | Active since Dec 2015

28 Feb 2024, 08:00

****ERS,SCARMERS ,****ERS

Been trying to get hold these people for the past 3 months to stop the UNAUTHERISED DEBIT ORDER, my sister went to N1 city mall in November 2023 and met the Unlimited sales team who used my card details to join this **** cover, she later realized that she used my card and immediately told the lady that she used the wrong card and must cancel, so the lady advised that its canceled and used my sisters card, but to my surprise both accounts are being debited and mine was supposed to be cancelled, I want my account details to be removed in your systems, you guys are *****. I went to my bank and there was 3 other people to reverse these debit orders coz they thought that this was a grocery benefit, am very ****ed and annoyed , I want my money back and my name removed of your stupid systems, I hate the fact that your numbers are unreachable,

0
Replies (5)
The Unlimited
The Unlimited's reply28 Feb 2024, 08:37
Official
Hi  Malehlohonolo.

Thank you for bringing to our attention that there was a mix-up of banking details. We sincerely apologize for any inconvenience this may have caused you. A member of our team will contact you today to resolve this matter. 

MM
Malehlohonolo M's update28 Feb 2024, 09:06
Reviewer Update
Can it be today still, am tired of this already .
MM
Malehlohonolo M's update28 Feb 2024, 12:13
Reviewer Update
i tried calling you guys from the 1st time this happened with no luck, am not gonna waste my time calling and another this is am expecting your call so my phone is right here with me and has no missed calls, so please call me ***
The Unlimited
The Unlimited's reply28 Feb 2024, 14:22
Official
Hi Malehlohonolo.

Thank you for getting back to us. A member from our team will contact you on the number that you've provided. 
The Unlimited
The Unlimited's reply28 Feb 2024, 14:51
Official
Hi  Malehlohonolo. 

Thank you for taking our call today and for giving us the opportunity to assist you.