BK
Bertha K

1 reviews | Active since Jun 2011

24 Jan 2023, 16:23

Endless Spam Calls Breaking The Law

I want to report this company from making spam calls. The law does not allow companies to call people randomly for marketing without getting their explicit permission. I have tried everything to block all spam numbers, but they are using new numbers everyday. When I asked the agent, where did you get my number from "all they can tell you is" - we got it from Consumer Database. They need to be able to tell me where they got my number from, saying consumer database is simply not enough. When I tell them to stop calling me, all they do is recycle my number and tomorrow I get a call again from them. The law needs to act here, these big companies do not even try to abide by the rules, because no one is holding them accountable, they just break the law with impunity.

What is the point of having a POPI act, if no one is actually going to abide by it. Then when they are done, they just sell your details down the line to the next business.

And of course I am not going to give you my number again, so you can continue to spam me.

0
Replies (1)
The Unlimited
The Unlimited's reply24 Jan 2023, 20:55
Official
Hi Bertha, thank you for raising this with us. We truly apologise for the inconvenience that we've caused you. We also understand that you're sceptical about providing us with your cell phone number, however, we need it so that we can add your details to our "Do Not Contact" List to ensure that you don’t receive any more calls.