EMPTY PROMISES AND ALL STAFF DON'T LISTEN(AUTOMATE

I have taken a cove with this people and we had a chat with the agent who was selling me the cover and explained my side of story and she confirmed her company story as well, and now I paid premiums and when I wanted to claim they told me they don't replace parts which was not explained to me on the phone as my car just came of the accident and when they told me they don't replace parts I bought them myself and sent emails to them letting them know I needed them to be fitted but its like I was talking to an automated machine mxm.<br> <br> I then after asked them to cancel their stupid policy and keep it but give me my money from inception, another automated agent from admin calls me and don't listen to what I say and expect me to listen to her, I then hanged up because its pointless to talk to a machine. these machine I refer to people who choose to ignore the needs of the customers.<br> <br> I need my money from inception