MP
Mark P
1 reviews | Active since Sept 2019
20 Feb 2023, 15:57
Eish....frustration
Trying to port Telkom to Uconnect beyond frustration. Give it up and save yourself the stress. Holding on to customer care forever. Deleted the App!
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
20 Feb 2023, 19:07Hello Mark,
Thanks for reaching out to us. We’re truly sorry for the trouble that you’ve endured. We’re here to help. An agent from our team will give you a call first thing tomorrow morning to make right by you.
Thanks for reaching out to us. We’re truly sorry for the trouble that you’ve endured. We’re here to help. An agent from our team will give you a call first thing tomorrow morning to make right by you.
The Unlimited's reply20 Feb 2023, 19:07
Official
Hello Mark,
Thanks for reaching out to us. We’re truly sorry for the trouble that you’ve endured. We’re here to help. An agent from our team will give you a call first thing tomorrow morning to make right by you.
Thanks for reaching out to us. We’re truly sorry for the trouble that you’ve endured. We’re here to help. An agent from our team will give you a call first thing tomorrow morning to make right by you.
The Unlimited's replyOfficial
21 Feb 2023, 12:20Hey Mark,
We trust that you're doing well. Kindly note that we've tried calling you this morning, however, the call wasn't answered. We're going to attempt getting in touch with you throughout the day to assist you. If you have an alternative number, please provide it to us on a private message and we'll get you sorted.
We trust that you're doing well. Kindly note that we've tried calling you this morning, however, the call wasn't answered. We're going to attempt getting in touch with you throughout the day to assist you. If you have an alternative number, please provide it to us on a private message and we'll get you sorted.
The Unlimited's reply21 Feb 2023, 12:20
Official
Hey Mark,
We trust that you're doing well. Kindly note that we've tried calling you this morning, however, the call wasn't answered. We're going to attempt getting in touch with you throughout the day to assist you. If you have an alternative number, please provide it to us on a private message and we'll get you sorted.
We trust that you're doing well. Kindly note that we've tried calling you this morning, however, the call wasn't answered. We're going to attempt getting in touch with you throughout the day to assist you. If you have an alternative number, please provide it to us on a private message and we'll get you sorted.
The Unlimited's replyOfficial
22 Feb 2023, 11:41Hello Mark,
We’ve attempted calling you multiple times, however, each attempt goes to voicemail. Please can you send us a private message with an alternative number that we can reach you on.
We’ve attempted calling you multiple times, however, each attempt goes to voicemail. Please can you send us a private message with an alternative number that we can reach you on.
The Unlimited's reply22 Feb 2023, 11:41
Official
Hello Mark,
We’ve attempted calling you multiple times, however, each attempt goes to voicemail. Please can you send us a private message with an alternative number that we can reach you on.
We’ve attempted calling you multiple times, however, each attempt goes to voicemail. Please can you send us a private message with an alternative number that we can reach you on.
MP
Mark P's updateReviewer Update
22 Feb 2023, 17:34Hi Unlimited
Obviously, It is not possible for you to connect with me since you have ported my Telkom number to your Simm then cancelled the Simm and sending me a second Simm that I now need to get back to Clicks to collect. So, nothing works at all on my phone, and I will need to get to Telkom for a new Simm. I am beyond frustrated as I have no mobile connection.
Obviously, It is not possible for you to connect with me since you have ported my Telkom number to your Simm then cancelled the Simm and sending me a second Simm that I now need to get back to Clicks to collect. So, nothing works at all on my phone, and I will need to get to Telkom for a new Simm. I am beyond frustrated as I have no mobile connection.
MP
Mark P's update22 Feb 2023, 17:34
Reviewer Update
Hi Unlimited
Obviously, It is not possible for you to connect with me since you have ported my Telkom number to your Simm then cancelled the Simm and sending me a second Simm that I now need to get back to Clicks to collect. So, nothing works at all on my phone, and I will need to get to Telkom for a new Simm. I am beyond frustrated as I have no mobile connection.
Obviously, It is not possible for you to connect with me since you have ported my Telkom number to your Simm then cancelled the Simm and sending me a second Simm that I now need to get back to Clicks to collect. So, nothing works at all on my phone, and I will need to get to Telkom for a new Simm. I am beyond frustrated as I have no mobile connection.
The Unlimited's replyOfficial
23 Feb 2023, 10:37Hey Mark,
We're truly sorry for any trouble that we might've caused you. We're here to help you. Please may you send us a number on private message that we'll be able to reach you on so that we can resolve this matter urgently.
We're truly sorry for any trouble that we might've caused you. We're here to help you. Please may you send us a number on private message that we'll be able to reach you on so that we can resolve this matter urgently.
The Unlimited's reply23 Feb 2023, 10:37
Official
Hey Mark,
We're truly sorry for any trouble that we might've caused you. We're here to help you. Please may you send us a number on private message that we'll be able to reach you on so that we can resolve this matter urgently.
We're truly sorry for any trouble that we might've caused you. We're here to help you. Please may you send us a number on private message that we'll be able to reach you on so that we can resolve this matter urgently.