DS
Dorkas S
1 reviews | Active since Feb 2012
26 Sept 2022, 20:30
Double monthly premiums shock!
My policy was adjusted to a lower premium on their recommendation but to my shock and horror I went through my bank statements and noticed that they have been deducting 2 premiums for the past 2-3 months after the consultant assured me the other policy is canceled!!! I'm beyond frustrated and disappointed and demand a refund 😪
Helpful (0)
Replies (1)0
Replies (1)
The Unlimited's replyOfficial
27 Sept 2022, 11:12Hi Dorkas,
Thank you for reaching out to us. We’re truly sorry to know that your account has going off twice instead of once as per the agreement. There’s never a time where we intentionally take your hard-earned money because we respect all our family members. To assist you further, please send us your bank statements reflecting the double debits from us to *** and we’ll contact you.
Thank you for reaching out to us. We’re truly sorry to know that your account has going off twice instead of once as per the agreement. There’s never a time where we intentionally take your hard-earned money because we respect all our family members. To assist you further, please send us your bank statements reflecting the double debits from us to *** and we’ll contact you.
The Unlimited's reply27 Sept 2022, 11:12
Official
Hi Dorkas,
Thank you for reaching out to us. We’re truly sorry to know that your account has going off twice instead of once as per the agreement. There’s never a time where we intentionally take your hard-earned money because we respect all our family members. To assist you further, please send us your bank statements reflecting the double debits from us to *** and we’ll contact you.
Thank you for reaching out to us. We’re truly sorry to know that your account has going off twice instead of once as per the agreement. There’s never a time where we intentionally take your hard-earned money because we respect all our family members. To assist you further, please send us your bank statements reflecting the double debits from us to *** and we’ll contact you.