GM
Gabriel M
1 reviews | Active since Jul 2012
13 Dec 2022, 09:28
Double debt order
It more then a week now since The Unlimited as ask for my bank statement and I sent it to show them of the double debit that occurred on the 26th October 2022 but no communication still. Such services are the reason why people switch service providers. I have been loyal to you. I expect good service. What will happen the day I die and my family has to claim if they can't attend to a simple R300.
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
13 Dec 2022, 11:37Hi Gabriel,
Thank you for brining this to our attention and for taking our call in order to resolve this matter. We've rectified our error by processing a refund and the payment will reflect in 24 - 48 hours. Once again, we're sorry for the inconvenience caused.
Thank you for brining this to our attention and for taking our call in order to resolve this matter. We've rectified our error by processing a refund and the payment will reflect in 24 - 48 hours. Once again, we're sorry for the inconvenience caused.
The Unlimited's reply13 Dec 2022, 11:37
Official
Hi Gabriel,
Thank you for brining this to our attention and for taking our call in order to resolve this matter. We've rectified our error by processing a refund and the payment will reflect in 24 - 48 hours. Once again, we're sorry for the inconvenience caused.
Thank you for brining this to our attention and for taking our call in order to resolve this matter. We've rectified our error by processing a refund and the payment will reflect in 24 - 48 hours. Once again, we're sorry for the inconvenience caused.
GM
Gabriel M's updateReviewer Update
14 Dec 2022, 13:34honestly what is wrong with The Unlimited??? They reversed back double debits amount yesterday then debit it again today. They are really starting to annoy me. Please give me the service I deserve or should I take my services to another company?
GM
Gabriel M's update14 Dec 2022, 13:34
Reviewer Update
honestly what is wrong with The Unlimited??? They reversed back double debits amount yesterday then debit it again today. They are really starting to annoy me. Please give me the service I deserve or should I take my services to another company?
GM
Gabriel M's updateReviewer Update
14 Dec 2022, 14:04Thank you Roxen(I hope I have a correct spelling). She has made me understand(Over the call) and she was amazing.
GM
Gabriel M's update14 Dec 2022, 14:04
Reviewer Update
Thank you Roxen(I hope I have a correct spelling). She has made me understand(Over the call) and she was amazing.
The Unlimited's replyOfficial
14 Dec 2022, 15:08Hello Gabriel,
Thank you for messaging us. We’re sorry for any concern we might’ve caused you, however, we’re truly happy to hear that Roxanne was able to provide you with clarity on the matter. We’ll see to it that she receives your feedback on her service. May you have a wonderful day further.
Thank you for messaging us. We’re sorry for any concern we might’ve caused you, however, we’re truly happy to hear that Roxanne was able to provide you with clarity on the matter. We’ll see to it that she receives your feedback on her service. May you have a wonderful day further.
The Unlimited's reply14 Dec 2022, 15:08
Official
Hello Gabriel,
Thank you for messaging us. We’re sorry for any concern we might’ve caused you, however, we’re truly happy to hear that Roxanne was able to provide you with clarity on the matter. We’ll see to it that she receives your feedback on her service. May you have a wonderful day further.
Thank you for messaging us. We’re sorry for any concern we might’ve caused you, however, we’re truly happy to hear that Roxanne was able to provide you with clarity on the matter. We’ll see to it that she receives your feedback on her service. May you have a wonderful day further.