GP
Gerrit P
1 reviews | Active since Apr 2015
15 Feb 2021, 12:19
Dont waste your money.
This is actually a waste of time and money. I have tried now for the 3/4th time to claim dents on the policy I have with The Unlimited. The FSB or the insurance ombudsman needs to take these people to task. They do not honour anything you claim from them. Just say they did not receive a claim.
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
15 Feb 2021, 15:18Hi Gerrit,
We hope that you can accept our sincere apologies for not providing you with regular updates on your claim. As we informed you over the phone this afternoon, we have received your claim and we'll contact you again before close of business today to provide you with feedback.
We hope that you can accept our sincere apologies for not providing you with regular updates on your claim. As we informed you over the phone this afternoon, we have received your claim and we'll contact you again before close of business today to provide you with feedback.
The Unlimited's reply15 Feb 2021, 15:18
Official
Hi Gerrit,
We hope that you can accept our sincere apologies for not providing you with regular updates on your claim. As we informed you over the phone this afternoon, we have received your claim and we'll contact you again before close of business today to provide you with feedback.
We hope that you can accept our sincere apologies for not providing you with regular updates on your claim. As we informed you over the phone this afternoon, we have received your claim and we'll contact you again before close of business today to provide you with feedback.
The Unlimited's replyOfficial
15 Feb 2021, 19:24Hi Gerrit,
Our auto claims department has advised us that we need more time to assess your claim. We kindly ask that you be patient with us and we promise that we'll provide you with feedback during the course of the day tomorrow. We sincerely apologize for any inconvenience caused because of this.
Our auto claims department has advised us that we need more time to assess your claim. We kindly ask that you be patient with us and we promise that we'll provide you with feedback during the course of the day tomorrow. We sincerely apologize for any inconvenience caused because of this.
The Unlimited's reply15 Feb 2021, 19:24
Official
Hi Gerrit,
Our auto claims department has advised us that we need more time to assess your claim. We kindly ask that you be patient with us and we promise that we'll provide you with feedback during the course of the day tomorrow. We sincerely apologize for any inconvenience caused because of this.
Our auto claims department has advised us that we need more time to assess your claim. We kindly ask that you be patient with us and we promise that we'll provide you with feedback during the course of the day tomorrow. We sincerely apologize for any inconvenience caused because of this.
GP
Gerrit P's updateReviewer Update
15 Feb 2021, 19:43Hi Unlimited or should I say limited.
You promised to get back to me.
I received a response only on Hellopeter. If it was not for this platform I do not see any feedback from you.
Lets see tomorrow.
You promised to get back to me.
I received a response only on Hellopeter. If it was not for this platform I do not see any feedback from you.
Lets see tomorrow.
GP
Gerrit P's update15 Feb 2021, 19:43
Reviewer Update
Hi Unlimited or should I say limited.
You promised to get back to me.
I received a response only on Hellopeter. If it was not for this platform I do not see any feedback from you.
Lets see tomorrow.
You promised to get back to me.
I received a response only on Hellopeter. If it was not for this platform I do not see any feedback from you.
Lets see tomorrow.
The Unlimited's replyOfficial
16 Feb 2021, 19:35Hi Gerrit,
We wish to admit that the service we've provided you over the past two weeks has been below subpar. We first made a huge oversight by not informing you that we had an issue with our system, during the time that you logged your claim, and we've now delayed providing you with feedback. We can't apologise enough for this. Kindly note that our auto claims department has just advised us that your claim has been finalised and we'll contact you tomorrow morning to take you through the outcome.
We wish to admit that the service we've provided you over the past two weeks has been below subpar. We first made a huge oversight by not informing you that we had an issue with our system, during the time that you logged your claim, and we've now delayed providing you with feedback. We can't apologise enough for this. Kindly note that our auto claims department has just advised us that your claim has been finalised and we'll contact you tomorrow morning to take you through the outcome.
The Unlimited's reply16 Feb 2021, 19:35
Official
Hi Gerrit,
We wish to admit that the service we've provided you over the past two weeks has been below subpar. We first made a huge oversight by not informing you that we had an issue with our system, during the time that you logged your claim, and we've now delayed providing you with feedback. We can't apologise enough for this. Kindly note that our auto claims department has just advised us that your claim has been finalised and we'll contact you tomorrow morning to take you through the outcome.
We wish to admit that the service we've provided you over the past two weeks has been below subpar. We first made a huge oversight by not informing you that we had an issue with our system, during the time that you logged your claim, and we've now delayed providing you with feedback. We can't apologise enough for this. Kindly note that our auto claims department has just advised us that your claim has been finalised and we'll contact you tomorrow morning to take you through the outcome.
The Unlimited's replyOfficial
17 Feb 2021, 09:52Hi Gerrit,
We've been trying to get in touch with you via your cellphone and unfortunately, we're unable to get through to you. Your claim has been approved and the authorisation letter has been emailed to you. We trust that we've received it.
We've been trying to get in touch with you via your cellphone and unfortunately, we're unable to get through to you. Your claim has been approved and the authorisation letter has been emailed to you. We trust that we've received it.
The Unlimited's reply17 Feb 2021, 09:52
Official
Hi Gerrit,
We've been trying to get in touch with you via your cellphone and unfortunately, we're unable to get through to you. Your claim has been approved and the authorisation letter has been emailed to you. We trust that we've received it.
We've been trying to get in touch with you via your cellphone and unfortunately, we're unable to get through to you. Your claim has been approved and the authorisation letter has been emailed to you. We trust that we've received it.