NB
Nic B

1 reviews | Active since Jun 2012

08 Jun 2018, 15:07

Don't want to cancel or respond

Very very bad service. I cancelled my subscription 4 months ago and these *******s still deduct the payment from my bank account. I reversed them as they came thru as a debit order. This month they deducted again and it just came thru as a deduction. Not a debit that i can reverse. I have send them numerous mails to cancel there **** but they keep ignoring me and don't come back to me. They are a bunch of *****'s.

0
Replies (3)
The Unlimited
The Unlimited's reply08 Jun 2018, 15:28
Official

Hi Nick,

We are so sorry to hear about your experience that you had with us and would really like the opportunity to talk to you about this. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Please give us another number we can contact you on.

The Unlimited.

Shifting your life, together.

The Unlimited
The Unlimited's reply08 Jun 2018, 15:54
Official

Hi Nic,

Thanks for getting back to us. We will give you a call first thing on Monday morning.

The Unlimited.

Shifting your life, together.

The Unlimited
The Unlimited's reply11 Jun 2018, 16:04
Official

Hi Nic,

Thanks for your time on the phone this afternoon. As requested, your policy has been cancelled and this confirmation has been SMSed to you. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.

The Unlimited.

Shifting your life, together.