MS
Marli S

1 reviews | Active since Dec 2021

21 Dec 2021, 13:54

Dont trust the Unlimited!

I had a policy with them a year or two ago, never had any problems. Yesterday (20/12/2021) a lady from the Unlimited called me, I patiently listened to her story about how great this policy is and bla bla bla. I KINDLY declined to offer and told her I AM NOT INTERESTED , after ending the phone call i received sms's saying welcome to the family. So I phoned them and they told me I have an open policy and money will be deducted. After a struggle managed to convince the guy to cancel it. I guess they don't accept no for an answer.THIS IS WHY PEOPLE ARE RUDE TO TELESALES. I will NEVER in my life do any business with them because they decide for you. You have no say in the matter, whether you have enough money to afford another policy or not.

SWAK!!!! I'm going to be a real Karen about this!

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Replies (1)
The Unlimited
The Unlimited's reply21 Dec 2021, 17:00
Official
Hi Marli, 





As The Unlimited, we’d like to offer our sincerest apologies for the experience that you’ve had with our team member. After carefully reading through your review, we see that this ordeal has caused you a great amount of discomfort and has *****ed your idea of who we are as a business. Please rest assured that nothing has changed since the last time you were a part of our family. We still believe in keeping it real and we don’t tolerate dishonesty. Our system indicates that you called in to cancel the membership earlier today. Kindly note that we’ll take 5-7 working days to assess the call in question and if we find any ill behaviour, corrective action will be taken.