CN
Carol N
1 reviews | Active since Apr 2017
28 Dec 2020, 09:01
Don't take the policy... Banch of ********
The worst insurer. My uncle passed away on the 21 November 2020. I lodged a claim with the unlimited and my mother has been struggling to get a status updated. Her policy has been sent to the underwrites and that's the response we get all the we call in. We never had such issues with old mutual and the consultants will send you from pilllar to post. The worst part is that the consultants are rude. They came knocking at our door and begging us to take the death policy now its time for them to pay out, its a massive issue.
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
28 Dec 2020, 16:28Hi Carol,
We'd like to first extend our deepest condolences to you and your family on your uncle's passing. We understand that you all are still in mourning and we sincerely apologise that we've made you so frustrated during such a difficult time. Please may you inform your mom to kindly send us a copy of her list of dependents as proof that your uncle was in fact covered under her AcciCash Premium policy. She may forward the document to the email address we've provided you with.
We'd like to first extend our deepest condolences to you and your family on your uncle's passing. We understand that you all are still in mourning and we sincerely apologise that we've made you so frustrated during such a difficult time. Please may you inform your mom to kindly send us a copy of her list of dependents as proof that your uncle was in fact covered under her AcciCash Premium policy. She may forward the document to the email address we've provided you with.
The Unlimited's reply28 Dec 2020, 16:28
Official
Hi Carol,
We'd like to first extend our deepest condolences to you and your family on your uncle's passing. We understand that you all are still in mourning and we sincerely apologise that we've made you so frustrated during such a difficult time. Please may you inform your mom to kindly send us a copy of her list of dependents as proof that your uncle was in fact covered under her AcciCash Premium policy. She may forward the document to the email address we've provided you with.
We'd like to first extend our deepest condolences to you and your family on your uncle's passing. We understand that you all are still in mourning and we sincerely apologise that we've made you so frustrated during such a difficult time. Please may you inform your mom to kindly send us a copy of her list of dependents as proof that your uncle was in fact covered under her AcciCash Premium policy. She may forward the document to the email address we've provided you with.
CN
Carol N's updateReviewer Update
30 Dec 2020, 21:14My apologies for the late response.
She had two separate policies..
The second policy was under my uncle
His ID was ***
Your urgent response will be highly appreciated in this regard.
She had two separate policies..
The second policy was under my uncle
His ID was ***
Your urgent response will be highly appreciated in this regard.
CN
Carol N's update30 Dec 2020, 21:14
Reviewer Update
My apologies for the late response.
She had two separate policies..
The second policy was under my uncle
His ID was ***
Your urgent response will be highly appreciated in this regard.
She had two separate policies..
The second policy was under my uncle
His ID was ***
Your urgent response will be highly appreciated in this regard.
The Unlimited's replyOfficial
31 Dec 2020, 12:13Hi Carol,
Kindly note that we've been trying to get in touch with you and unfortunately, all the numbers that we have for you took us straight to your voicemail box. Please may you let us know what time you'll be available to talk today or you can reach out out to us on ***.
Kindly note that we've been trying to get in touch with you and unfortunately, all the numbers that we have for you took us straight to your voicemail box. Please may you let us know what time you'll be available to talk today or you can reach out out to us on ***.
The Unlimited's reply31 Dec 2020, 12:13
Official
Hi Carol,
Kindly note that we've been trying to get in touch with you and unfortunately, all the numbers that we have for you took us straight to your voicemail box. Please may you let us know what time you'll be available to talk today or you can reach out out to us on ***.
Kindly note that we've been trying to get in touch with you and unfortunately, all the numbers that we have for you took us straight to your voicemail box. Please may you let us know what time you'll be available to talk today or you can reach out out to us on ***.