AB
Andrew B
1 reviews | Active since Jul 2022
13 Jul 2022, 16:54
DONT EVEN WASTE YOUR TIME!!!
One of the WORST EXPERIENCES!!! having dealt with the unlimited, Emails go unanswered from DAY 1, kept on the phone for a minimum of 30min per call. They never get back to you when they say can we get someone to contact you! (The only person to contact me back was Cassandria after calling for 2 days, Cassandria I applaud you but find another company) The scratch and dent policy is a waste of time!!!! I WOULDN'T RECOMMEND ANYONE TO MAKE USE OF THEIR PATHETIC SERVICES! They don't even deserve the 1 star rating USELESS!
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The Unlimited's replyOfficial
13 Jul 2022, 19:11Hi Andrew,
We’d like to start off by giving you our most sincere apologies for any inconvenience that we might’ve caused you. Hearing that you’re unhappy with our service is truly heartbreaking to us. We’re sad to see that you’ve become dissatisfied with our products and more so that you’ve left our family on divided terms. We understand that you’re unhappy regarding the outcome of your claim, however, we’d like you to note that we’d never decline a claim if it falls with the scope of your cover. One of our specialists will be giving you a call tomorrow morning to discuss the outcome of your claim as well as the benefits and exclusions for your cover.
The Unlimited's reply13 Jul 2022, 19:11
Official
Hi Andrew,
We’d like to start off by giving you our most sincere apologies for any inconvenience that we might’ve caused you. Hearing that you’re unhappy with our service is truly heartbreaking to us. We’re sad to see that you’ve become dissatisfied with our products and more so that you’ve left our family on divided terms. We understand that you’re unhappy regarding the outcome of your claim, however, we’d like you to note that we’d never decline a claim if it falls with the scope of your cover. One of our specialists will be giving you a call tomorrow morning to discuss the outcome of your claim as well as the benefits and exclusions for your cover.