TT
Tholakele T
1 reviews | Active since Nov 2022
10 Nov 2022, 13:42
Don't even think about it
The WORST insurance company, they are debiting money I know nothing about every month. I have canceled my policy more than 3 times, but still there's money going out my account every month. My policy was just for R188 but now there are 3 debit orders for R365.
The agents lie, and they are so rude. The managers are just as ***********.
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The Unlimited's replyOfficial
10 Nov 2022, 14:50Hi Tholakele,
Thank you for writing to us. We’re sincerely sorry for the trouble that you’ve experienced in your time with us. We put all our family members as the highest priority and we aim to provide world-class service to them. Learning that wasn’t the case with you shows that we still need to improve and that is exactly what we’ll do to make sure all our customers are satisfied with us. We also apologise for the debit orders that have been going off. Kindly forward your bank statement reflecting the transactions to *** so that we can assist you effectively.
The Unlimited's reply10 Nov 2022, 14:50
Official
Hi Tholakele,
Thank you for writing to us. We’re sincerely sorry for the trouble that you’ve experienced in your time with us. We put all our family members as the highest priority and we aim to provide world-class service to them. Learning that wasn’t the case with you shows that we still need to improve and that is exactly what we’ll do to make sure all our customers are satisfied with us. We also apologise for the debit orders that have been going off. Kindly forward your bank statement reflecting the transactions to *** so that we can assist you effectively.