LS
Louis S
1 reviews | Active since Jul 2021
05 Jul 2021, 14:45
Don't even bother with the Unlimited. Not worth it.
Absolutely disgusted with the services we have received from this company. We've been loyal subscribers and payers for 5 years running. Lodged our claim almost two months ago and have yet to receive any feedback. Not worth it anymore. Disgusting, we will be taking the matter to the STO.
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
05 Jul 2021, 17:59Hi Lious,
Thank you for taking our call today. We're so honored to hear that you've been a part of our unique family for the past years and we'd like to extend our sincerest apologies for the troublesome claiming experience that you're having with us. We care deeply for all our members because to us customers are our family, and we're really hurt to hear that you haven't been assisted accordingly. When you're available to talk to us tomorrow, please pop us a message below so that we can give you a call.
Thank you for taking our call today. We're so honored to hear that you've been a part of our unique family for the past years and we'd like to extend our sincerest apologies for the troublesome claiming experience that you're having with us. We care deeply for all our members because to us customers are our family, and we're really hurt to hear that you haven't been assisted accordingly. When you're available to talk to us tomorrow, please pop us a message below so that we can give you a call.
The Unlimited's reply05 Jul 2021, 17:59
Official
Hi Lious,
Thank you for taking our call today. We're so honored to hear that you've been a part of our unique family for the past years and we'd like to extend our sincerest apologies for the troublesome claiming experience that you're having with us. We care deeply for all our members because to us customers are our family, and we're really hurt to hear that you haven't been assisted accordingly. When you're available to talk to us tomorrow, please pop us a message below so that we can give you a call.
Thank you for taking our call today. We're so honored to hear that you've been a part of our unique family for the past years and we'd like to extend our sincerest apologies for the troublesome claiming experience that you're having with us. We care deeply for all our members because to us customers are our family, and we're really hurt to hear that you haven't been assisted accordingly. When you're available to talk to us tomorrow, please pop us a message below so that we can give you a call.
The Unlimited's replyOfficial
06 Jul 2021, 16:59Hi Louis,
Thank you so much for giving us a few minutes of your time today. Your claim has been approved and the payment will reflect in your account in 24-48 hours. We appreciate your patience and understanding. Once again, we`d like to extend our humble apologies for the inconvenience caused during the claims process.
Thank you so much for giving us a few minutes of your time today. Your claim has been approved and the payment will reflect in your account in 24-48 hours. We appreciate your patience and understanding. Once again, we`d like to extend our humble apologies for the inconvenience caused during the claims process.
The Unlimited's reply06 Jul 2021, 16:59
Official
Hi Louis,
Thank you so much for giving us a few minutes of your time today. Your claim has been approved and the payment will reflect in your account in 24-48 hours. We appreciate your patience and understanding. Once again, we`d like to extend our humble apologies for the inconvenience caused during the claims process.
Thank you so much for giving us a few minutes of your time today. Your claim has been approved and the payment will reflect in your account in 24-48 hours. We appreciate your patience and understanding. Once again, we`d like to extend our humble apologies for the inconvenience caused during the claims process.
LS
Louis S's updateReviewer Update
06 Jul 2021, 17:04I confirm as such that the dispute has been resolved and the claim has been approved. We are still not happy that it took almost two months, but it has been settled. We will keep an eye out for the payment.
LS
Louis S's update06 Jul 2021, 17:04
Reviewer Update
I confirm as such that the dispute has been resolved and the claim has been approved. We are still not happy that it took almost two months, but it has been settled. We will keep an eye out for the payment.
LS
Louis S's updateReviewer Update
08 Jul 2021, 16:49I can confirm the payment has been made.
LS
Louis S's update08 Jul 2021, 16:49
Reviewer Update
I can confirm the payment has been made.