GG
Gustav G
1 reviews | Active since Sept 2019
10 Sept 2019, 17:20
"Do you understand English"
Hello Peter
Today I spoke to one of their so called "specialists" to cancel both of my policies. this is my choice to cancel, even after trying to convince me I still wanted to cancel. The so called "specialist" was absolutely unprofessional, arrogant, disrespectful and even had the audacity to ask me if I understand English. According to me this is ***********. I really hope their management sees this review and I hope they contact me so that I can tell them of their pathetic customer services.
I would not recommend this company, not even to my worst enemies.
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Replies (2)
The Unlimited's replyOfficial
11 Sept 2019, 09:49Hi Gustav, this is unacceptable and we're sorry to hear about the experience you've had with us. We are currently assessing the call and we will call you shortly.
The Unlimited's reply11 Sept 2019, 09:49
Official
Hi Gustav, this is unacceptable and we're sorry to hear about the experience you've had with us. We are currently assessing the call and we will call you shortly.
The Unlimited's replyOfficial
11 Sept 2019, 15:08Hi Gustav, thank you for taking our call today and for giving our agent the opportunity to apologize for his behaviour. Once again, we are truly sorry for the service you received as this is not what we want our customers to experience.
The Unlimited's reply11 Sept 2019, 15:08
Official
Hi Gustav, thank you for taking our call today and for giving our agent the opportunity to apologize for his behaviour. Once again, we are truly sorry for the service you received as this is not what we want our customers to experience.