1 reviews | Active since Apr 2017

29 Oct 2019, 18:57

Do not use the unlimited

This is not the first time I am disappointed in the service of this company there customer service is ****. Iv been trying to put a claim in for more than a month with no reply from them iv called customer care iv emailed I think three people there with no response

0
Replies (3)
The Unlimited
The Unlimited's reply30 Oct 2019, 13:06
Official
Hi Harold,  We’re really sorry for the claiming experience that you’ve had with us. Our claims department will give you a call shortly and assist you. 
The Unlimited
The Unlimited's reply30 Oct 2019, 14:04
Official
Hi Harold, We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family, we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
The Unlimited
The Unlimited's reply31 Oct 2019, 15:29
Official
Hi Harold, Thank you for taking our call today and for giving us the opportunity to assist you with your claim. We’re really sorry for the claiming experience that you’ve had with us. We will begin assessing your claim as soon as we've received the outstanding documents.