AN
Azola N

1 reviews | Active since May 2011

04 Oct 2025, 10:18

DO NOT SIGN UP WITH THE UNLIMITED, IT IS A ****!!!!!!!!!

******, ****MERS, *******!!!! I joined The Unlimited based on a promise made by the agent who signed me up: after two successful premium deductions, I would receive R4000 every three months for minor scratch and dent claims even if they were pre-existing, with no questions asked. After two months, I submitted a claim and was met with endless delays, evasive tactics, and shifting definitions of what qualifies for a claim - completely different from what I was told. I requested the original call recording where the product was explained to me, and despite repeated follow-ups, I have yet to receive it. This is especially concerning given their claim that “all calls are recorded.” Recently, I submitted a new claim for a fresh dent, only to have it rejected on the grounds that it was “pre-existing.” This is beyond frustrating. DO NOT SIGN UP WITH THESE LYING, ********* ******* WHO ARE ROBBING PEOPLE TO SURVIVE!!! THEIR CONDUCT IS MISLEADING AND EXPLOITATIVE. THE AMOUNT OF STRESS AND FRUSTRATION THEY WILL PUT YOU THROUGH IS NOT NECESSARY! THIS COMPANY IS A ****, SAVE YOURSELF THE STRESS!!!!! THEY DON'T EVEN DESERVE ONE STAR RATING!!!!

0
Replies (2)
AN
Azola N's update04 Oct 2025, 10:19
Reviewer Update
THE BIGGEST INSURANCE ******* IN OUR TIME! RUN FROM IT!!!!!
The Unlimited
The Unlimited's reply04 Oct 2025, 10:25
Official
Hi Azola,

Thank you for reaching out to us. We're sorry to hear your claims experience with us hasn't been a great one, we would like to take a look in to this for you. Please provide us with your policy number via private message so that we can assist you as efficiently as possible.