SB
Sharon B
1 reviews | Active since Sept 2015
04 May 2021, 09:50
DO NOT JOIN THIS INSURANCE!
Do not call the call centre. Totally useless! I have been having debit order issues for now the 2nd month. Call centre "will call you back" which means they cannot deal with your query, please call later and waste your airtime again! No response on social media, no response from anyone with any knowledge of anything. I do not want to know their claims process if this is how they handle debit orders! PLEASE CANCEL MY POLICY WITH IMMEDIATE EFFECT!
Helpful (0)
Replies (1)0
Replies (1)
The Unlimited's replyOfficial
04 May 2021, 13:41 Hi Sharon,
Thank you so much for giving us a few moments of your time this afternoon. We can confirm that your policy is cancelled and we've forwarded the proof of cancellation to your email address. Regardless of the fact that you've cancelled your policy, we'll still look into what went wrong once again and put the necessary checks and balances in place to ensure that this issue doesn't affect our other customers. We'd like you to know that you've been an invaluable member of our family and we genuinely wish that you'd parted ways with us on a positive note. Lastly, we'd like to extend our deepest apologies for the tumultuous journey that you've had with us. We hope that you can find it in your heart forgive us.
Thank you so much for giving us a few moments of your time this afternoon. We can confirm that your policy is cancelled and we've forwarded the proof of cancellation to your email address. Regardless of the fact that you've cancelled your policy, we'll still look into what went wrong once again and put the necessary checks and balances in place to ensure that this issue doesn't affect our other customers. We'd like you to know that you've been an invaluable member of our family and we genuinely wish that you'd parted ways with us on a positive note. Lastly, we'd like to extend our deepest apologies for the tumultuous journey that you've had with us. We hope that you can find it in your heart forgive us.
The Unlimited's reply04 May 2021, 13:41
Official
Hi Sharon,
Thank you so much for giving us a few moments of your time this afternoon. We can confirm that your policy is cancelled and we've forwarded the proof of cancellation to your email address. Regardless of the fact that you've cancelled your policy, we'll still look into what went wrong once again and put the necessary checks and balances in place to ensure that this issue doesn't affect our other customers. We'd like you to know that you've been an invaluable member of our family and we genuinely wish that you'd parted ways with us on a positive note. Lastly, we'd like to extend our deepest apologies for the tumultuous journey that you've had with us. We hope that you can find it in your heart forgive us.
Thank you so much for giving us a few moments of your time this afternoon. We can confirm that your policy is cancelled and we've forwarded the proof of cancellation to your email address. Regardless of the fact that you've cancelled your policy, we'll still look into what went wrong once again and put the necessary checks and balances in place to ensure that this issue doesn't affect our other customers. We'd like you to know that you've been an invaluable member of our family and we genuinely wish that you'd parted ways with us on a positive note. Lastly, we'd like to extend our deepest apologies for the tumultuous journey that you've had with us. We hope that you can find it in your heart forgive us.