Dissapointed ex policy holder

I have signed up with unlimited about ten years ago and the product was for free if I take their Sim card.with multiple benefits of which one of it was that i will get paid R2000 per day if I end up in hospital.however I found myself in hospital this week for the first time only to learn that the free policy was only for one year and that they did not receive any premiums for it.However if this must have been brought to my attention this could have been solved ages ago.I have now cancelled the other policy I had with them aswell.I believe that the agent who dealt with me misrepresented the company and if so who else in the company can't be trusted.