AA
Ayesha A
1 reviews | Active since Apr 2021
23 Apr 2021, 19:36
DISGUSTING SERVICE!!!
About two weeks ago one of your consultants approached me asking me for my details I gave it to him but I told him I’m not interested in joining at the moment , he didn’t take my bank details but my phone number is connected to my account.
Last week a consultant called me as well and I told her I’m not interested.
This evening money was deducted from my account
This is ***** and I’m definitely taking things further How can you guys deduct money from my account using my cell number without my consent
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
23 Apr 2021, 20:13Hi Ayesha,
Thank you so much for raising this matter with us. We love it when our team members sign up new customers, however, we always want this to be done with honesty and integrity. We’re truly sorry that a policy was created for you without your consent. Please know that we’ll be contacting you bright and early tomorrow morning so that we can investigate this matter further and discuss your refund query.
The Unlimited's reply23 Apr 2021, 20:13
Official
Hi Ayesha,
Thank you so much for raising this matter with us. We love it when our team members sign up new customers, however, we always want this to be done with honesty and integrity. We’re truly sorry that a policy was created for you without your consent. Please know that we’ll be contacting you bright and early tomorrow morning so that we can investigate this matter further and discuss your refund query.
The Unlimited's replyOfficial
24 Apr 2021, 12:12Hi Ayesha,
Kindly note that we've checked on our system and we found that you called in at 08:16AM this morning and you were assisted with a cancellation. Our team members have also logged a refund for you and we'll provide you with feedback on this during the course of the day on Monday. We can't apologise enough for any inconvenience that we may have caused you.
Kindly note that we've checked on our system and we found that you called in at 08:16AM this morning and you were assisted with a cancellation. Our team members have also logged a refund for you and we'll provide you with feedback on this during the course of the day on Monday. We can't apologise enough for any inconvenience that we may have caused you.
The Unlimited's reply24 Apr 2021, 12:12
Official
Hi Ayesha,
Kindly note that we've checked on our system and we found that you called in at 08:16AM this morning and you were assisted with a cancellation. Our team members have also logged a refund for you and we'll provide you with feedback on this during the course of the day on Monday. We can't apologise enough for any inconvenience that we may have caused you.
Kindly note that we've checked on our system and we found that you called in at 08:16AM this morning and you were assisted with a cancellation. Our team members have also logged a refund for you and we'll provide you with feedback on this during the course of the day on Monday. We can't apologise enough for any inconvenience that we may have caused you.
The Unlimited's replyOfficial
26 Apr 2021, 14:27Hi Ayesha,
Thank you for being patient whilst we worked to resolve this matter. Your refund has been processed and the payment will reflect in 24 hours. Once again, thank you so much for bringing this matter to our attention.
Thank you for being patient whilst we worked to resolve this matter. Your refund has been processed and the payment will reflect in 24 hours. Once again, thank you so much for bringing this matter to our attention.
The Unlimited's reply26 Apr 2021, 14:27
Official
Hi Ayesha,
Thank you for being patient whilst we worked to resolve this matter. Your refund has been processed and the payment will reflect in 24 hours. Once again, thank you so much for bringing this matter to our attention.
Thank you for being patient whilst we worked to resolve this matter. Your refund has been processed and the payment will reflect in 24 hours. Once again, thank you so much for bringing this matter to our attention.