DS
David S

1 reviews | Active since Dec 2017

01 Sept 2022, 17:22

Disgusting ********

I do not know this company but somehow they debited my account. I have no policy or anything with you, please reverse the amount you debited from my account immediately and provide me with details as to when did i give you permission to debit my account.

0
Replies (5)
The Unlimited
The Unlimited's reply01 Sept 2022, 20:12
Official
Hi David,  We’re very sorry to hear about your experience with our company. Please note that we take these complaints seriously and investigate them thoroughly. We apologize for any inconvenience this may have caused but appreciate the opportunity to investigate what happened so we can improve our service and systems going forward. 
DS
David S's update02 Sept 2022, 09:34
Reviewer Update
When can i expect a feedback and full refund? I don't see anything to do with giving me a feedback and refund.
The Unlimited
The Unlimited's reply02 Sept 2022, 16:25
Official
Thank you for taking our call earlier, David. If you could let us know when you have your details, we'd be glad to assist you further. Wishing you a wonderful weekend!
DS
David S's update03 Sept 2022, 01:12
Reviewer Update
I did not recieve any call from you. I don't know what's going here but clearly there's ***** involved. I did not recieve any call and i will ask again, when am i getting my refund because i have no policy with you and now you come with excuses about calling me.
The Unlimited
The Unlimited's reply03 Sept 2022, 12:11
Official
Hi David, 
We hope that you’re well today. We apologise for the inconvenience that was caused by the confusion of the cell phone numbers. We thank you for taking our call today and allowing us to assist you.