1 reviews | Active since Nov 2022
Disgusting behavior.
I have never come across such a ********* company. I want my policy cancelled immediately.
Last month I was contacted by a call center agent informing me that because government employees did not receive a salary increase the unlimited will be reducing my premium from R265 to R129 from the month of November. I received my payslip today and both amounts are debited. I called the customer care line and was informed that the R129 is actually for another policy I accepted. I dont even know what policy this is. When i ask to have the policy cancellled she says hold on she will put me through and you then waste my airtime because nobody answers.
I am disgusted with your company using such ********* tactics to rob people. ITS BECAUSE OF THIS BEHAVIOR I WANT AN IMMEDIATE CANCELLATION OF ALL POLICIES. I cannot be insured with a company I cannot trust.
We hope that you’re doing well today, and thank you for raising this matter with us. Please accept our apologies for the experience you’ve had with us. Any type of behaviour that doesn’t provide our customers with the service they deserve is not condoned. Being transparent with our family members is one of the ways we use to make sure that your stay with us is as satisfying as possible. A member from our team will reach out to you today and assist with your request today.
We hope that you’re doing well today, and thank you for raising this matter with us. Please accept our apologies for the experience you’ve had with us. Any type of behaviour that doesn’t provide our customers with the service they deserve is not condoned. Being transparent with our family members is one of the ways we use to make sure that your stay with us is as satisfying as possible. A member from our team will reach out to you today and assist with your request today.
We hope that you’re doing well. Please note that we attempted calling you today to assist with your request and unfortunately, we couldn’t get through to you. Kindly let us know when you’ll be able to take our call so that we can try again and assist you further.
We hope that you’re doing well. Please note that we attempted calling you today to assist with your request and unfortunately, we couldn’t get through to you. Kindly let us know when you’ll be able to take our call so that we can try again and assist you further.
We hope that you’re well. Thank you for taking our call today. We’re sincerely sorry for the misinformation that you were given, and we take full accountability for it. We would’ve loved to walk this journey with you a bit longer, however, we fully respect your decision.
Stay safe.
We hope that you’re well. Thank you for taking our call today. We’re sincerely sorry for the misinformation that you were given, and we take full accountability for it. We would’ve loved to walk this journey with you a bit longer, however, we fully respect your decision.
Stay safe.