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Nadine O
1 reviews | Active since Mar 2009
03 Sept 2020, 11:22
Disgusted with The Unlimited
On 28 August 2020 I cancelled my 911Assist membership, I received emailed confirmation of cancellation. On 30 August 2020 the membership amount was deducted from my Bank Account. I have been trying to cal lThe Umlimitedto find out what the process is for them to refund my money and they continuously drop the call on me.
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Nadine O's updateReviewer Update
03 Sept 2020, 11:31I received the cancellation confirmation from Nkululeko Mchunu, I have rep**** to his email but have received no response.
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Nadine O's update03 Sept 2020, 11:31
Reviewer Update
I received the cancellation confirmation from Nkululeko Mchunu, I have rep**** to his email but have received no response.
The Unlimited's replyOfficial
03 Sept 2020, 12:40 Hi Nadine, thank you for taking our call today. When you cancelled your policy, we had already sent the debit order instruction to the bank for collection and we apologies for not letting you know. Your policy was cancelled on the 28/08/2020 there will be no further debit order deductions from your account.
The Unlimited's reply03 Sept 2020, 12:40
Official
Hi Nadine, thank you for taking our call today. When you cancelled your policy, we had already sent the debit order instruction to the bank for collection and we apologies for not letting you know. Your policy was cancelled on the 28/08/2020 there will be no further debit order deductions from your account.