EW
Elana W

1 reviews | Active since Jan 2020

03 Aug 2020, 07:31

Disgusted

My debit order was supposed to go off on the 23rd of each month, but instead it goes off on the 15th or whenever they decide. I called them and they said they would rectify this, only for the debit order to go off again the 15th of the following month. When I wanted to log in on the app, it said my ID is not on their records. My belief is that they sign you up, then **** you off for two months so that you cancel and never claim, and that's how they make their money, getting a few months debit orders from so many people. Very disgusted and would not recommend anyone to make use of their "service"

0
Replies (2)
The Unlimited
The Unlimited's reply03 Aug 2020, 11:10
Official
 
Hi Elana,

 

Thank you for bringing this to our attention and we’re so sorry to hear that this has been your experience with us. We will be in touch with you shortly to look into this matter. 

The Unlimited
The Unlimited's reply03 Aug 2020, 19:29
Official
 
Hi Elana,
 
 
We’ve been trying to contact you and unfortunately, we’re unable to get through to you. When you’re available to talk, please let us know and we’ll give you a call.